Mirna Payan, WCCP, CPDM, CCMP

• Records review and analysis pertaining to the assessment of employability and earning capacity recommendations
• Carrier and attorney consultation in Arizona Workers' Compensation matters
• Employer consultation and job/worker trait analysis
• Research of local and statewide labor markets for availability, wages and placement of injured workers in a variety of positions
• Initial interviews with injured workers and their family members
• Provide bilingual, English/Spanish interpreting services between claimant and counselor, adjuster and/or physician

Cascade Disability Management, Employment Speicalist May 2003-March 2008

• Provided job skills training, resume development and job placement in   appropriate work environments; provide job leads to claimants
• Conducted labor market research to document individual’s employability and residual earning capacity
• Maintained open communication with claims adjuster and/or defense attorney, submitted monthly reports and utilized Entrée program to enter case notes
• Provided bilingual, English/Spanish interpreting services in order to effectively open lines of communication between claimant and VRC, adjuster and/or physician
• Prepared on-the-job-training agreements and rehabilitation plans and submitted  for funding approval to ICA – Special Fund
• Provided IME Coordination

Cascade Disability Management, Administrative Services Coordinator November 2001- May 2003

• Assigned referrals/claims to  Vocational Rehabilitation Counselor & set up file
• Assisted VRC in determining action steps required and provide effective claims management
• Assisted in coordinating return to work services by contacting employers, claimant and physicians 
• Contacted employers and conduct labor market research and surveys

2007 Spanish Bilingual Assistant (SBA) Medical Interpreting course

2007 Certified Case Management Professional (CCMP) Designation

2004 Certified Professional Disability Management(CPDM) Designation

2001 Worker Compensation Professional(WCCP) Designation

El Paso Community College  no degree

University of Texas at El Paso no degree